In Warranty Service Request
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Cubic In Warranty Request
$18.00
Cylindrical In Warranty Request
$18.00
Single Box In Warranty Request
$20.00
Sphere In Warranty Request
$18.00
Double Box In Warranty Request
$25.00
Triple Box In Warranty Request
$25.00
  • There is no charge for parts or labor on warranty issues.
  • Eilux does not cover shipping charges to the service center or return shipping to you, the end user.
  • The fee associated with in warranty service requests are for return shipping charges.
  • You must include a copy of the original invoice showing the purchase date and authorized dealers name.
  • Any Winder Purchased From An Auction Site Such As Ebay Is Not Being Sold By An Authorized Eilux Dealer.
  • Email Us to verify your purchase is from an authorized dealer.
  • Send the winder unit only. DO NOT include ac adapters, batteries, dust covers, or watches.
  • Include a brief description of the trouble you are experiencing with your winder and be sure to include your
    return shipping information.
  • The order number will be your RMA #, please include it on the outside shipping box.  An example of the
    order number is yhst-83733195419238 - 811. The numbers after the dash are the RMA #
  • We recommend that your winder is bubble wrapped and shipped to us insured and trackable.
  • During the checkout process, please disregard the shipping options menu. It is not applicable on services.
  • Return your winder to:
    Eilux Service Center
    4939 Burgundy Bay N.
    Medina, OH  44256
This Sections Is For All Eilux Winder Purchased From An Authorized Dealer And Are Less Then A Year Old
PRINT THIS SECTION FOR
SHIPPING ADDRESS INFO.
NOTE:  Any Eilux Winder Purchased From An Auction Site, Such As Ebay Is Not Being
Sold By An Authorized Eilux Dealer. Your Winder Will Not Include A Factory Warranty.
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